Frequently Asked Questions
Your guide to shopping luxury fashion with Afrozeh International.
Does Afrozeh International offer worldwide shipping?
Yes, we provide express international shipping to over 150 countries. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What is the typical delivery timeframe for unstitched collections?
Unstitched orders are typically processed within 3-5 business days. Once dispatched, domestic delivery takes 2-4 days, while international orders arrive within 7-10 business days.
Can I request custom stitching for my order?
We offer premium stitching services for select collections. If available, you can select the 'Stitched' option on the product page and provide your measurements following our size guide.
What is your return and exchange policy?
We accept returns on damaged or defective items within 7 days of delivery. Please note that customized or stitched outfits cannot be returned or exchanged unless they possess a manufacturing defect.
How can I track the status of my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your package in real-time.
Are the colors of the products accurate on the website?
We strive to represent colors as accurately as possible. However, due to photographic lighting and variations in monitor settings, the actual fabric color may vary slightly from what appears on your screen.